Privacy Policy

Qzybin Softtech Private Limited (“Qzybin Softtech”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our software products, requesting our services, or communicating with us.

This Privacy Policy explains how we collect, use, store, and protect information through our website and related services.

1. Information We Collect

Depending on how you use our website and services, we may collect information such as:

• Name

• Email address

• Phone number

• Billing and business information

• Company or organization name

• Address and location information provided by you

• Information submitted through enquiry or contact forms

• Software or service requirements

• Account and login information, where applicable

• Payment and transaction-related information

• Information required to provide software products or services

• Communications between you and Qzybin Softtech

• Technical information such as IP address, browser type, device information, and website usage information

2. Payment Information

When you make a payment through our website, payment transactions may be processed through third-party payment gateway providers.

We generally do not directly store your complete debit card, credit card, banking, UPI, or other sensitive payment credentials on our servers. Payment information may be collected and processed by the applicable payment gateway in accordance with its own privacy policy and security practices.

3. How We Use Your Information

We may use collected information to:

• Process software purchases and service orders

• Provide software products and services

• Process payments and issue invoices

• Respond to enquiries and support requests

• Communicate with customers regarding orders or services

• Provide technical support and maintenance

• Manage customer accounts

• Improve our website, software, and services

• Maintain security and prevent fraudulent or unauthorized activity

• Maintain business and transaction records

• Comply with applicable legal and regulatory requirements

• Send service-related communications

• Send promotional communications where permitted and appropriate

4. Software and Service Information

If you purchase or use a Qzybin Softtech software product or engage us for software development services, we may process information necessary to provide, configure, maintain, support, or improve the relevant product or service.

Customers should not provide sensitive personal information to Qzybin unless it is reasonably necessary for the relevant service and has been appropriately authorized.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share information where reasonably necessary with:

• Payment gateway and payment processing providers

• Hosting and infrastructure providers

• Software and technology service providers

• Customer support or communication platforms

• Professional advisers where required

• Government authorities or law-enforcement agencies where legally required

We do not intend to sell or rent customers’ personal information to third parties for their independent marketing purposes.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting applicable legal or regulatory obligations.

9. Third-Party Services

Our website may contain links to or integrations with third-party websites, payment gateways, hosting providers, analytics services, or other external services.

Qzybin Softtech is not responsible for the privacy practices of third-party services. Customers should review the privacy policies of those services separately.

10. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, updating, or deletion of certain information, or withdrawing consent where applicable.

Requests can be submitted using the contact details provided below.

11. Children’s Privacy

Our website and software services are intended for businesses and general users and are not specifically directed toward children.

We do not knowingly request personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised effective date.

13. Contact Us

For privacy-related questions or requests, contact:

Qzybin Softtech Private Limited

Address:
Building No. 2/175, Kottarakara,
Kollam – 691506, Kerala, India

Phone: 7306285353

Email: qzybinsoftechprivatelimited@gmail.com